Pick how much control you want
Relocate+ Order Editing is free to start, and paid plans begin at $19 a month. Every plan keeps order changes out of your inbox, and billing runs through your Shopify account, so you can upgrade, downgrade, or cancel anytime.
Free
Try self-serve editing with one type of change.
- Unlimited edits of one type — address, item swap, or cancellation
- Live in minutes, no developer needed
Basic
Every kind of edit, fully self-serve.
- Unlimited edits — address, item, cancellation, and more
- Customer-facing self-serve portal
- Shipping and tax recalculated automatically
Advanced
Full control over what, when, and how.
- Everything in Basic
- Advanced conditional rules — time cutoffs, product exclusions, order value limits, location rules
- Branded, customizable portal UI
Enterprise
Built for your busiest days, still backed by a real team.
- Everything in Advanced
- A custom editing portal, designed and built to match your brand and your goals
- Custom rule complexity and higher-volume support
- Dedicated onboarding and priority support
- Custom contract and billing terms
- Unlimited edits, no per-edit fees
- Choose which fulfillment statuses allow edits
- Keep or duplicate the original order
- Setup in minutes, no developer needed
- Support from a real, small team
Your Pricing Questions Answered
Yes. Relocate+ Order Editing has a free plan with unlimited edits of one type: you choose whether customers can change their address, edit items, or cancel. Advanced rules aren't included, and you can upgrade anytime.
Basic and Advanced both come with a 7-day free trial. If you cancel before it ends, you won't be charged.
Billing runs through your Shopify account, so Relocate charges appear on your regular Shopify bill. There's nothing separate to set up, and all prices are in USD.
Yes. You can upgrade, downgrade, or cancel whenever you like, right from the app.
No. Edits are unlimited on every plan, so a busy week never costs more. The Free plan is limited to one type of edit, not a number of edits.
Basic lets customers make every kind of edit, with shipping and tax recalculated automatically. Advanced adds conditional rules, like time windows, product exclusions, order value limits, and location rules, plus a branded portal you can customize.
Yes. Enterprise adds a custom editing portal designed and built to match your brand, custom rule setups, dedicated onboarding, and priority support from a named contact, on custom terms. Tell us about your store below and we'll reply within one business day.
Running a high‑volume store?
Even our most advanced rule configurations deploy in hours, not a months-long implementation — backed by dedicated onboarding, not just a help doc. Tell us about your store and we'll be in touch.
- A portal built for your brand We design and build a custom editing portal that matches your brand and is built around your goals, including growing revenue.
- Dedicated onboarding We configure your rules with you, matched to how your fulfillment actually runs.
- Custom rules at scale Complex cutoffs, exclusions, and fulfillment safeguards across high order volume.
- Priority support A named contact who knows your setup — not a ticket queue.