Talk to a real person
Questions about setup, pricing or a rule you can't quite get right? Relocate+ Order Editing is built and supported by a small team at Crowd Control, and every message gets a personal reply within one business day.
Tell us about your store
Whether you're setting up for the first time or tuning rules for your busiest days, someone on our team will read your note and reply with a real answer.
- Setting up your rules We'll help you choose edit types, time windows and the fulfillment statuses that should still allow edits.
- Plans and pricing Tell us your order volume and we'll point you to the plan that fits.
- High-volume stores Enterprise adds a custom editing portal built to match your brand, dedicated onboarding, custom rules at scale and a named contact.
- Already using Relocate? Include your store URL and we'll look at your settings before we reply.
Your Support Questions Answered
Within one business day. Every message is answered personally by someone on the small team at Crowd Control that builds Relocate+ Order Editing.
Email squad@crowdcontrol.co. It opens a support ticket, so our team can follow your request through. For anything else, like questions about plans or partnerships, write to amigo@crowdcontrol.co or use the form above.
Yes. Tell us how your store fulfills orders and we'll suggest a setup: which edit types to turn on, how long customers get, and which fulfillment statuses should still allow edits. High-volume stores on Enterprise get dedicated onboarding, where we configure the rules with you.
Relocate integrates with ShipStation, Veeqo, Easyship, Starshipit, Mintsoft, and Cin7 Core, plus the subscription apps Recharge, Skio, Stay Ai, and Seal Subscriptions. If you use something else, tell us what you're running and we'll let you know how Relocate fits.
Your store URL, what you'd like customers to be able to change, and anything unusual about how you fulfill orders, like a 3PL or pre-orders. It helps us give you a real answer the first time.